Customer Service Clerk

Join Our European Control Tower Team!
Are you looking for an opportunity to start or further develop your career in logistics and supply chain management? We are looking for a proactive and detail-oriented Customer Service Clerk to join our European Control Tower (ECT) team.

Job description:

• Work in European Control Tower team as part of the Supply Chain Solutions Group but also with the different YL locations
• Ensure a flawless information flow between the complete Supply Chain (Customer, Warehouses, Providers, Customs Brokers, Suppliers, etc.)
• Communicate with the colleagues within ECT and/or other functions within YL organization
• Coordinate deliveries with all involved parties and monitor delivery process; problems solving
• Responsibility for daily reporting including unusual events escalations
• Work with MS Office applications and other dedicated softwares
• Process milestones update in Yusen internal systems

Minimum requirements:

• Communicative knowledge of the English language
• Czech/Slovak language - not mandatory
• High school education (suitable also for graduates)
• Analytical skills
• Very good communication and organizational skills
• Details and precision oriented mindset
• MS Office on intermediate level (Excel, Outlook, Word)
• Basic logistics knowledge/experience => welcome but not mandatory
• Team player