Collection Specialist (Italian & English)

Location: Prague, Czech Republic

Reports to: Team Leader Collections

Contract type: Permanent, Full time

Your Role & Team in a Nutshell

As a Collection Specialist, you will be part of Newell’s Global Business Services (GBS). You will be responsible for performing debt collection duties for the assigned EMEA customer accounts according to the FSCM procedures.

You’ll be part of an international, close-knit team in the newly opened Prague office.

We will help you achieve your goals and develop by providing regular feedback and access to online training courses.

Your Key Responsibilities:

• Perform collection duties according to the work list and to priorities other than the work list. This includes highlighting root cause issues to involve responsible process owners,
• Create dispute cases according to customers communication,
• Provide regular updates of key "overdue" customers (e.g. Top 30 overdue report),
• Perform actions and participate in projects to ensure update and clean customer ledgers (adjustment forms, write offs, bad debt reviews etc.),
• Establish and maintain relationships with external and internal customers (sales, customer service, credit risk etc.),
• Support migrations, mergers, divestitures when required,
• Engage in process improvement initiatives and related projects,
• Ensure compliance with SOX and internal rules and regulations where directed,Other tasks related to the role required by your team leader and Newell GBS management.

What You’ll Need

Minimum:

• Fluency in Italian and English,
• Proficiency in MS office (Word, Excel etc.),
• Strong team player with integrity,
• Flexibility, good prioritization with analytical approach,
• Results oriented, with organized ways of working, and excellent communication.

Your advantage:

• Relevant experience in AR, Collections or similar field,
• Experience with SAP,
• Fluency in another European language.

What You Gain

Newell Brands has a strong footprint in the EMEA region, with several thousand employees spread over many corporate offices and manufacturing facilities. You might recognise some of our iconic brands, like Parker, Sistema, Spontex, Crockpot, NUK, Coleman, and Yankee Candle, to name a few.

Join us and benefit from:

• Flexible hybrid working system (on average 2 days in the office and 3 days at home p.w.),
• Unlimited access to LinkedIn Learning – 17,000+ courses for your professional and personal development,
• Corporate Citizenship Philosophies – environmentally sustainable and socially sensitive business practices,
• Discounts on some of our products from brands Parker, DYMO, Sharpie, Contigo, and others,
• Employee Referral Program – an opportunity to get a bonus,
• Global Employee Assistance Program – confidential support for you and your family, complementing our commitment to your well-being at work and beyond,
• Give@Newell – paid time-off for charity activities dedicated for local communities right where you live/work,
• Access to Employee Resource Groups that foster an inclusive culture,
• Core Values: Integrity, Teamwork, Passion for Winning, Ownership, Leadership.

Are you interested?

If so, please click on “Apply Now” on this site and upload your CV in English.

If your application is shortlisted, our recruiter will invite you for an initial phone interview.