Quality Engineer EMEA & ASIA

We are seeking for a reliable and dedicated professional to join our team as a Global Quality Engineer for EMEA & Asia. In this role, you will support the Global Quality Lead and the local quality teams across EMEA and Asia, focusing on complaint handling, root cause analysis, quality process improvements, quality analytics, and communication.

MAIN RESPONSIBILITIES:

• Support the resolution and arbitration of quality complaints in collaboration with cross-functional teams
• Maintain and improve training for end-users
• Create quality communications
• Monitor system data and implement necessary corrections
• Lead root cause analysis and drive implementation of corrective actions for improvement
• Conduct analytics and reporting
• Create and review quality documentation
• Participate in global quality projects, supporting both factories and field services

QUALIFICATIONS:

• Degree in Engineering or a related Technical Field, or a vocational school degree with experience in an industrial field
• Experience in Complaint Handling within the Manufacturing Industry: The ideal candidate should have a proven track record in managing and resolving customer complaints related to manufacturing processes. This includes investigating the root causes of issues, communicating with both internal teams and external clients, and implementing corrective actions to prevent recurrence
• Proficiency in IT (Word, Excel, PowerPoint, ERP; Power BI is a plus)
• Strong written and oral English skills
• Excellent analytical, communication, and problem-solving abilities
• Knowledge of quality tools and methodologies
• ISO 9001 Internal Auditor training (preferred)
• Proficiency in German is an advantage

BENEFITS:

We are committed to offering competitive benefits programs for all our employees and enhancing our programs when necessary. Among the many benefits, CCR Company offers Exciting innovative environment, possibility for further development and international career opportunities, high-profile team, daily use of English and other foreign languages, Competitive remuneration and other benefits (meal vouchers, contribution to life or pension insurance, holidays etc.), Flexible working hours, possibility for home office, personal days off.