Learning and Development (L&D) Support Officer

Learning and Development (L&D) Unit in the Operational Center in Geneva analyzes needs, defines, and implements strategies, mechanisms, and tools to enhance the knowledge and skills of staff, in line with the organization’s goals, values and choices. The aim is to ensure the global workforce has access to solutions to develop their skills, grow in their field of competence and perform better in their roles.

We are looking for a new colleague on a position L&D Support Officer that will join a L&D Unit. This role is responsible for the organization and administration of learning programs and learning events. Providing organizational and technical support to L&D Unit and counterparts so that the learning solutions are implemented in a learner-centred manner.

The position is based in Prague, Czechia, and is part of a team working remotely for the L&D Unit and reports to the L&D Support Coordinator in Geneva.

• Location: based in Prague, Czechia, occasional travel to Geneva
• Type of cooperation: Full-time one year Employment Contract
• Preferred start date: September 2025

WHAT WILL YOU DO?

• You keep the overview: responsible for coordinating the administrative, logistical and organisational aspects of learning activities within the organisation (both face-to-face and online). Accompany learners on their learning journey handling tasks such as communication with participants, arranging flights and visas, booking hotels, processing expense claims, and managing the L&D email address.
• Technical expertise is key: provide technical and organizational support to learners and trainers in blended learnings and virtual classes. Occasionally co-facilitate sessions.
• Good preparation ensures the success: act as focal point for specific learning programs (e.g., language courses or external partnerships), advertise and publish our courses and support the selection of learners. Keep track of training records and L&D offers, and ensure that our database is up to date.
• High quality makes the difference: Propose and contribute to the elaboration of tools and procedure related to the organization of learning activities in the frame of the digital transformation. Provide recommendations for improvement.

WHAT WILL YOU NEED?

Required:

• Degree in HR, andragogy, L&D, administration or equivalent work experience: at least one-year professional experience in the relevant field
• Excitement to work in a multidisciplinary and multicultural team
• Proven interest in adult learning theory, learning styles and learner needs
• Excellent organizational skills and attention to details, ability to work on different projects at the same time and working to deadlines
• Be comfortable to speak and present in front of a group or audience
• Enjoyment in communicating with different people in excellent English (both written and spoken)
• User knowledge of MS Office (we work on the MS 365 platform - especially MS Teams, Outlook, PowerPoint and Excel), good command of collaborative tools like Zoom, Mural, Mentimeter
• Enthusiasm and interest in humanitarian and medical aid and understanding of the values and charter of our organisation
• Legal entitlement to work in the Czechia (residency, valid work visa etc.)

Desired, but not mandatory:

• Experience in MSF or other humanitarian organization
• Knowledge of French language

WHAT ARE WE OFFERING?

• A meaningful job: You will support our humanitarian goals with immediate effect in a Full-time Employment Contract for one year
• Fair starting monthly gross remuneration from 38.900 CZK based on experience, in accordance with the MSF's internal remuneration policy
• Flexible working setup – flexible working hours with core hours from 10:00 to 15:00.
• Possibility for remote work (coming to work at the MSF CZ office at least once a week is currently required)
• International working environment with collegial, motivated and experienced teams
• Work for one of the largest humanitarian and medical organizations in the world
• Supportive pet-friendly office space
• Employee benefits in accordance with the MSF's internal remuneration policy: 5 weeks of vacation, sick days, loyalty days, language trainings, professional development, contribution to sport and leisure activities

HOW TO APPLY?

If interested, we look forward to receiving your application that includes:

• your CV (in English)
• your Cover Letter in English (please include what you consider important for us to know but did not fit in your CV)

Please note that incomplete applications won’t be accepted.

Applications are open until Wednesday 23rd of July 2025 EOD.

Selected candidates will be contacted within two weeks of the deadline.