Technical Support Engineer

#GreatWorkIsNotAMyth

We are looking for a Technical Support Engineer who is eager to grow in the area of data applications and release operations. You will support daily pipelining activities, monitor integration environments, troubleshoot technical issues, and collaborate with the Finrep team on an important part within our Rainbow project.

This is a great opportunity for someone with solid foundations in SQL and Python who wants to expand their knowledge of data pipelines, release processes, and enterprise-level applications.

What will be on your daily agenda?

• Work with applications such as Teradata, PushSQL, GitHub/Git-based release tools, and log collection utilities.
• Support daily pipelining activities, including monitoring, checking run results, and helping resolve issues.
• Validate data pipelines in the Integration / Acceptance Environment (using real data) and assist in re-testing when something fails.
• Help analyze problems that come up during releases.
• Contribute to preparing hotfixes or improvements for upcoming releases.
• Support technical validation of the data.
• Participate in release cycles (we’re working in Agile, specifically SAFe)
• Maintain and improve technical documentation.
• Share knowledge and collaborate with colleagues (other engineers, functional analysts, etc.)

What will help you to excel in this role?

• Intermediate knowledge of SQL (Teradata experience is a plus).
• Some experience with Python (coursework, school project, or practical use is fine) would be helpful.
• Interest in data pipelines, release processes, or application support.
• Ability to analyze logs and troubleshoot issues with guidance.
• Familiarity with GitHub or other version control tools is beneficial.
• Previous experience (even projectbased) in a data or support role.
• Understanding of PushSQL or similar tools.
• Knowledge of agile ways of working.

What you get:

• Bonuses twice a year based on your performance .
• Hybrid working mode with the possibility to work 50% from home. Our core working hours are from 9 am to 3 pm.
• 28 days off per year to recharge.
• Opportunities for business trips to Belgium (to our KBC Group headquarters).
• Many benefits fully paid by us - Multisport card, learning courses, meal voucher card (170 CZK/day), Cafeteria benefit system, etc.
• Referral bonuses.
• Contribution to pension and life insurance, great deals on ČSOB products and much more.

3 things you’ll love about KBC Global Services:

#1 Work-life balance for real. Forget overtime and working while sleeping! We empower parents and young professionals juggling careers, studies and hobbies.
#2 Stability. KBC Group includes the Czech ČSOB, the Belgian KBC, the Hungarian K&H, and more. We’ve been based in Brno since 2011 and offer you room for growth.
#3 International environment full of easy-going colleagues.

Recruiter Name

Jan Mackal

By applying for this position, you hereby confirm that you possess all necessary permissions to stay and work in the Czech Republic's.