Senior Commercial Excellence Manager

This role ensures a systematic increase in sales effectiveness through data-driven insights, deep analyses, and identification of market opportunities. As a member of the commercial leadership team, it acts as a key strategic partner to Sales and the main driver of process digitalization. The role is responsible for building and leading a unified Sales administrative support function and for securing a strategic connection between the local business and the HQ in Bonn.

Key responsibilities:

• Performance & Data Management: Responsible for monitoring and evaluating sales performance, delivering actionable insights to top management, identifying performance gaps, and ensuring high-quality CRM data management.
• Opportunity Analysis & Identification: Identifies and analyzes growth opportunities by tracking market trends, customer behavior, and benchmarking performance to drive data-based commercial decisions.
• Sales Strategy Support & Leadership: Supports commercial leadership by contributing to strategy definition, optimizing sales processes, and leading forecasting, target setting, and incentive-related activities.
• Digitalization & Innovation: Drives digitalization of sales processes through advanced reporting, automation, team enablement, and continuous simplification to increase sales agility.
• Team Leadership & Sales Support Development: Builds and leads a centralized Sales Support function by setting priorities, developing the team, integrating analytics with operations, and defining quality standards and KPIs.
• International Collaboration & HQ Interface: Acts as the key interface between the local business and Bonn HQ by aligning processes with global standards and representing local performance in international initiatives.
• Business development: Orchestrates seamless cross-departmental collaboration (integrating Sales, Marketing, Operations, and Finance) to unlock new revenue streams and support enterprise growth. Leads the commercial execution and tracking of distribution promotions, go-to-market strategies, and targeted campaigns, ensuring all promotional activities are data-driven and designed to maximize ROI and market penetration.

Ideal Candidate Profile:

• Senior experience in Sales Operations, Business Analytics, or Sales Management.
• Strong analytical skills with the ability to translate data into clear commercial insights.
• Proven experience in change management and business transformation, with a mindset and track record as a driver of change.
• Experience in people leadership and team/process building (advantage).
• Strong drive for digitalization and hands-on experience with modern sales and analytics technologies (e.g. Salesforce, Power BI, Qlik, BI/reporting tools).
• Excellent communication and presentation skills for cooperation with leadership and HQ.
• Willingness to travel regularly within the Czech Republic to different locations and offices to support collaboration, transformation initiatives, and stakeholder alignment.
• Fluent English for daily collaboration with the Bonn headquarters; Czech is a must.

We offer:

• A unique opportunity for professional growth and career development with the market leader in the Czech Republic within the DPDHL Group
• Fair remuneration including regular salary reviews and a performance-based management bonus
• A supportive, high-performing, and collaborative team environment
• Company car available for both business and private use
• Employer contribution to a pension plan
• 5 weeks of annual leave plus 2 additional days after the first full year of employment
• Flexible working arrangements, including home office options
• Multisport card, company events, and team-building activities
• Attractive discounts with our partner network (e.g. MAKRO, Vodafone, O2, LEO Express, and others)
• Loyalty bonus and additional employee benefits