Commercial Operations Specialist (Cash Collection) with Italian

Company Overview

LifeScan is a global leader in blood glucose monitoring and digital health technology and has a vision to create a world without limits for people with diabetes and related conditions. More than 20 million people and their caregivers around the world count on LifeScan’s OneTouch products to manage their diabetes.

The team has an unwavering commitment to quality in the development of agile products and digital platforms defined by simplicity, accuracy, and trust to enable knowledge, wellness, and health of individuals. At LifeScan we believe our talented and passionate team is what makes us special.

Position Summary

We’re looking for a Commercial Operations Specialist (Cash Collection) with proficient Italian language skills to join our busy and vibrant Team based in our modern office near the center of Prague. It is a great opportunity to join a fast-paced, dynamic organisation.

Key Responsibilities:

• Collections Management - Following up on overdue accounts and reducing delinquency
• Payment Processing - Handling refunds, account adjustments, reconciling payment discrepancies, short payments, and cash application
• Account Maintenance - Monitoring assigned portfolios and executing dunning procedures
• Cross-functional Collaboration - Working with sales teams and management on collection strategies
• Reporting & Metrics - Tracking performance against departmental goals

Essential Skills:

• Fluent Italian with good English (written and spoken)
• Strong communication skills (written, verbal, and telephone)
• Problem-solving abilities, including challenging customer situations
• Organizational skills and ability to prioritize under pressure
• Data analysis and structuring capabilities
• Detail-oriented
• Good knowledge of MS Office (Outlook, Word, Excel); working knowledge in Oracle JDEdwards or any other ERP system welcome, but not required

Desirable Qualities:

• Customer-focused with empathy
• Team-oriented and culturally sensitive
• Flexible, solution-oriented approach
• Relevant experience is a plus but not required, entry-level candidates welcome
• Positive enthusiasm and eagerness to learn and become part of a great team!

You must be able to work in the Czech Republic with the correct legal status, unsupported.

12-month contract with the possibility of extension