Ecosystem Partner Manager (Technical & Commercial)

Kassow Robots

We are a Danish company that develops unique collaborative robots for a wide range of applications (pick&place, welding, grinding, assembling, sanding, and many more). Since 2022, we're part of Bosch Rexroth, a leading worldwide automation company. We believe that the combination of automation, safe robotic solutions and modern AI methods is not only the future of industry, but also of everyday life.

Role overview

The Ecosystem Partner Manager is responsible for the commercial and technical success of the Kassow Robots Ecosystem. This role combines partner-facing communication, onboarding coordination, and ongoing technical support. The person will act as the bridge between Kassow Robots and our ecosystem partners, ensuring they are well-supported in integrating, developing, and maintaining high-quality solutions around our robotics platform.

Key Responsibilities

Partner Management & Communication

• Serve as the primary contact for all ecosystem partners (software, hardware, integrators).
• Drive onboarding of new partners: introduction to the ecosystem, processes, tools, and documentation.
• Maintain clear, proactive communication with partners regarding product roadmaps, upcoming releases, changes, and ecosystem opportunities.
• Ensure partners comply with Kassow ecosystem standards and guidelines.
• Identify, recruit, and qualify potential new partners that fill strategic gaps in the ecosystem?
• Define and track KPIs for solution quality and adaption.
• Collect partner feedback and communicate insights internally to Product Management and Engineering.

Technical Support & Enablement

• Support ecosystem partners in integrating with our platform, including APIs, SDKs, and development tools.
• Troubleshoot and resolve technical issues escalated by partners or internal stakeholders.
• Contribute to technical documentation, developer guides, and example code.
• Collaborate closely with Engineering teams to ensure smooth rollout of new features and compatibility updates.
• Test partner solutions and validate integration quality.

Release Management & Partner Updates

• Prepare and distribute release notes, update summaries, and migration guidance to partners.
• Ensure ecosystem partners are updated on firmware, software, and API changes.
• Coordinate beta programs or early-access rollouts where relevant.

Required Qualifications

Technical Skills

• Proficiency in one or more programming languages: C++, Java, or Kotlin.
• Understanding of API integrations, SDK usage, and software development workflows.
• Familiarity with robotics, automation, or embedded systems is a strong advantage.
• Ability to read and understand technical documentation and communicate technical concepts clearly.

Commercial/Interpersonal Skills

• Strong communication skills with the ability to interface with both technical and business stakeholders.
• Experience in partner management, technical account management, or developer relations (preferred).
• Ability to work autonomously, manage multiple partners, and prioritize issues effectively.
• Problem-solving mindset and customer-oriented approach.

Soft Skills

• Excellent organizational skills.
• Proactive, structured, and able to take ownership of partner success.
• Comfortable presenting or training partners on technical topics.
• Collaborative mindset; able to work across Product, Engineering, and Sales teams.

Nice to have:

• Knowledge of ROS, industrial communication protocols, or robotics frameworks.
• Experience in automation, machine vision, or cobot ecosystems.
• Exposure to app stores, developer platforms, or integration ecosystems.

What we offer:

• A key engineering role at a fast-growing robotics company with global ambition.
• Work in a high-tech production environment with the latest in cobot technology.
• Real ownership, flat hierarchy, and close collaboration with R&D, quality, and supply chain.
• Influence how products are designed and scaled – your ideas directly shape production.

Apply now and help us shape the future of flexible robotics.
Kassow Robots – strong, fast, simple.