Director of HR Shared Services and Systems

We succeeded thanks to a team of amazing people. They spend their days collecting, analyzing, and interpreting data from a wide range of live sporting events. If you combine this real-time data with our 40-year-old archives, elite journalists, camera operators, copywriters, the latest in AI wizardry, and a host of 'behind the scenes' support staff, you've got all the ingredients to make it a magical experience!

The Opportunity

We are seeking a seasoned leader to own and elevate the design, delivery, and transformation of our HR Shared Services and HR technology platforms. This is a dual-function leadership role: you will build, scale, and optimize a global HRSS team, while also steering the strategy, roadmap, and operations of our HRIS ecosystem (Oracle Fusion HCM, ServiceNow, Power BI analytics, and integrated tooling).

This is a high-impact role where you will shape the way employees interact with HR from onboarding to exit - enabling efficiency, consistency, compliance, and data-driven decision-making across all regions.

Responsibilities:

HR Shared Services (HRSS)

• Build, lead, and scale a high-performing global HRSS team delivering consistent, responsive HR services across the employee lifecycle
• Enhance and automate the ServiceNow platform workflow, ensuring seamless case management and routing
• Define, monitor, and enforce SLAs, KPIs, and governance models that embed operational rigor
• Serve as escalation point for complex HR issues and ensure resolution with speed and fairness
• Own global HR policy governance, documentation, and process compliance with local legal variations
• Partner with Finance and Payroll to deliver reliable workforce reporting - headcount, MI, cost forecasting.
• Lead cyclical HR operations (performance, compensation cycles, promotions, transfers) globally
• Drive continuous process improvement, standardisation, and operational excellence

HRIS & Technology

• Provide strategic direction and executive oversight for HR technology platforms, with primary responsibility for Oracle Fusion HCM
• Lead and mentor the HRIS team; ensure rigorous system administration, maintenance, and forward-looking enhancements
• Develop and own the HRIS roadmap - aligning enhancements and integrations (Finance, Payroll, Talent systems) with business priorities
• Manage system upgrades, rollouts, vendor relationships, budgets, and contracts
• Advocate and drive adoption of self-service portals, analytics dashboards, and technology-enabled HR experiences

Governance, Strategy & Change

• Act as a trusted partner to senior HR leadership, helping define HR service delivery strategy and technology vision
• Develop and lead change management and communication plans to drive adoption of new systems and ways of working
• Stay abreast of HR operations & HRIS best practices globally, ensuring Stats Perform remains at the frontier of innovation and compliance
• Ensure all HR operations and systems align with global governance, risk, and compliance frameworks

Required Qualifications:

• Extensive experience leading global HR Shared Services or HR Operations in a multi-country environment
• Proven track record managing HR technology functions and roadmaps
• Experience building and leading teams across HRSS and HRIS functions
• Demonstrated success driving process standardisation, operational efficiency, and service excellence across geographies
• Strong stakeholder management and influencing skills, particularly at senior leadership levels
• Vendor and contract management experience (third-party systems, implementation partners)
• Excellent data, reporting, analytics, and problem-solving skills
• Bachelor’s degree in HR, Business, IT, or related discipline; certifications such as CIPD, SHRM, or Oracle HCM are desirable
• Change management, project management, and communication strength

Desired Qualifications:

• Experience with Oracle Fusion HCM
• Experience in the technology sector

Why work at Stats Perform?

We love sports, but we love diverse thinking more!

We know that diversity brings creativity, so we invite people from all backgrounds to join us. At Stats Perform you can make a difference, by using your skills and experience every day, you'll feel valued and respected for your contribution.

We take care of our colleagues

We like happy and healthy colleagues. You will benefit from things like Mental Health Days Off, ‘No Meeting Fridays,’ and flexible working schedules.

We pull together to build a better workplace and world for all.

We encourage employees to take part in charitable activities, utilize their 2 days of Volunteering Time Off, support our environmental efforts, and be actively involved in Employee Resource Groups.