Medical Review Nurse

International SOS is the world’s leading medical and security services company with over 12,000 employees working in 1,000 locations in 90 countries. We were founded on the principle of putting the patient first and this is still true today. Led by 5,200 medical professionals and 3,000 security specialists our teams work night and day to find solutions to protect our clients in whatever situation they may be facing; we assess, advise and assist from a medical, security and logistical perspective to help safeguard travelers internationally through providing invaluable local knowledge and expertise on a global scale.

Are you an experienced clinical nurse looking for a new way to apply your knowledge and skill sets? If you have had enough of long, exhausting hospital shifts and are ready to work normal hours in a comfortable office in the heart of Prague

As a Medical Review Nurse, you will collaborate closely with the TRICARE Program Administration Team in Prague and our global medical teams. Your primary responsibilities will include:

• Thoroughly reviewing medical reports to ensure accuracy, completeness, and appropriate medical care, promptly addressing any quality issues identified.
• Processing medical reports by entering concise and clear information into Salesforce.
• Utilizing your clinical expertise to conduct benefit reviews and authorize requested care.
• Closing cases where no further action is required and care has been completed.
• Efficiently distributing tasks to the relevant medical team's CRM (Salesforce) queue when immediate action is needed for beneficiaries in specific regions.
• Coordinating care by contacting beneficiaries via email.
• Collaborating with the Authorization Executive/Customer Service Executive team to handle daily caseloads requiring medical input.
• Escalating complex cases to the Medical Review Nurse Team Leader.
• Ensuring strict adherence to consent and confidentiality guidelines for all released medical information.
• Escalating any concerns or complaints to the Medical Review Nurse Team Leader.
• Being accessible and responsive to beneficiaries' and colleagues' inquiries and information requests.

Profile:

• Minimum of 2 years of bedside Clinical Nursing experience, preferably in an acute care environment
• Registered Nursing qualification (or equivalent) in your country of origin/residence
• Excellent written and oral proficiency in English
• Strong computer literacy, including proficiency in MS Office (Outlook, Teams, and Excel). Experience with Salesforce is a plus, though not required
• Prior experience in utilization and/or case management is a plus
• Authorization to perform the relevant Nursing health profession without professional supervision, if foreign registration has not been issued or has expired. This document replaces the certificate confirming the validity of the foreign registration given by www.mzcr.cz.

Offer:

• Impactful employment with a diverse and international company
• Starting date: April 2025
• Permanent contract with a competitive salary
• Flexible working hours after the completion of the probation period – core hours from 10:00 to 14:00
• Company benefits (5 weeks of holiday, 3 sick days, Meal vouchers, Pension contribution, Benefit card, Multisport card…)
• Modern offices located in the heart of Prague (Anděl)

If you believe you meet the qualifications above and are excited to be a part of our team, we would love to hear from you! Please submit your English CV through the Jobs.cz system.
--> IMPORTANT NOTE: Before applying, please ensure that you possess a valid working and residence permit in the Czech Republic.
Join us at International SOS and embark on a rewarding global nursing career where your expertise will make a difference. Apply today!